What does it mean if a product has to be ordered on backorder?
This means that we do not have the product directly in stock, but make it when it is ordered. De levertijd is dan 3 tot maximaal 20 workingdays. For the exact delivery time, please contact us. Products ordered via a backorder may also be returned within 14 days (with the exception ofpersonalized products).
Do all dresses always remain in the collection?
Yes, we work with a permanent collection. For example, if you now see a dress that you like but the wedding is next year, you can still order the dress then. It is rare for dresses to be removed from the collection.
I doubt that a dress is the right color. Can you please help me?
Yes, offcourse. We can send a fabric sample for free.
How do the sizes fit?
The dresses are well tailored, but if you are unsure between two sizes, we recommend choosing the largest size. In the size table at the bottom of this page you can find the dimensions per size.
In what sizes sizes are the dresses available?
We can make any dress in any size.
Do you have a shop that I can visit?
Offcourse. Next to our webshop, we also have a store in Eindhoven (The Netherlands) that can be visited by appointment. We work by appointment so that we have all the time and attention for you during your search for a perfect dress. The address of our shop is:
Building Plan B
Studio 1.40. 40
5652 AH Eindhoven The Netherlands
On which days can the store be visited?
The shop can be visited by appointment 7 days a week. Make an appointment.
How long before a wedding / communion can I best visit the store?
Because children grow fast, it is best to come 2 to 3 months before the wedding / communion / special occasion so that you can choose the right size.
If you want to come earlier to view the dresses and try them on, that is of course also possible.
What is the delivery time?
The delivery time depends on whether a product can be delivered directly from stock or not. If a product is in stock, the delivery time is 1 to 3 workdays, Some products are made to order, the delivery time is then a maximum of 20 workdays. The delivery time of the MOM T-shirt is a maximum of 7 working days.
Do you want to know the delivery time of a certain product? Please contact us.
Do you have a rush order? Please contact us.
What are the delivery cost?
Fabric samples: free
Envelope: € 2,00
Mailbox package € 4,84
Package € 6,95
Fabric sample: free
Envelope: € 3,00
Mailbox package € 10,89
Package € 10,89
How can I pay?
You can pay via iDeal, Paypal, Klarna and Credit card
Returning or exchanging is possible within 14 days after receiving the item. This also applies to backorders. All cards must still be attached and the item may not be worn. Add it to the items you want to exchange or return Return form . The return shipping address is on the return form. Personalized products (for example products with a name) cannot be returned / exchanged.